Legal
Subscription & auto-renewal terms
Everything about how a Mileage Grind subscription bills, renews and cancels.
Last updated August 2026
The short version
This is a recurring subscription. Your card is charged today for the plan term you selected, and automatically again at the start of each new term at the then-current price plus applicable tax and shipping, until you cancel. You can cancel at any time from your account page or by emailing hello@mileagegrind.com; cancellation takes effect at the end of the current paid term and stops all future charges. Prepaid terms already billed are not prorated unless required by your state's law.
What you're charged
- Recurring plans bill today and again on your chosen delivery cadence (every week, every 2 weeks or every 4 weeks) until you cancel.
- Shipping is $5 on a single-bag shipment and free on shipments of two or more bags. Tax is added where required.
Renewal reminders
We email a renewal reminder before any prepaid term renews, showing the renewal date, the amount and a one-click cancel link.
Cancelling
- Cancel yourself any time from your account page. No phone call, no retention gauntlet.
- Or email hello@mileagegrind.com, or write to Mileage Grind, PO Box 2026, Denver, CO 80201.
- Cancellation stops all future charges. Bags already paid for in a prepaid term still ship.
Hey Judy access
Hey Judy Pro is included at no extra charge for as long as your coffee subscription is active, and access ends when the paid term you cancelled runs out.
Miles and rewards
Miles earned on paid orders stay in your account. Miles attached to a refunded or charged-back order are reversed. See the drawing rules for sweepstakes entries.
Refunds
Not happy with a roast? Email hello@mileagegrind.com within 30 days of delivery and we'll replace it or refund that bag.